Crowne Plaza Hamburg - City Alster Hotel

Graumannsweg 10, Hamburg, Germany, 22087  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Crowne Plaza Hamburg - City Alster Hotel

Wi-Fi
Parking

EUR 22 per day

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Cafe

Fitness/ Gym

Fitness center

Spa and relaxation

Turkish bath

Spa & wellness center

Laundry

Verified Reviews:

  • Just off the lake - Breakfast was good - Rooms were spacious
  • Helpful staff - Good selection of food - Air conditioning didn't work
  • Nice indoor swimming pool - Quiet area - Nice hotel
  • Clean room - Nice beds - Parking fee should be cheaper
  • Price/value combo - Comfortable bed - Old carpets in rooms

Overview

The traditional Crowne Plaza Hamburg - City Alster is a 4-star hotel and offers a casino and an indoor swimming pool. Founded in 1987, the hotel underwent a renovation in 2009.

The good location in Hohenfelde district provides an access within a 20-minute walk to Alster. The property is set within 3 km distance from Hamburg city center.

The hotel boasts close proximity to restaurants, bars and pubs.

Lohmühlenstraße underground station is about 5 minutes' walk of the hotel. Due to its location 10 km from Hamburg airport, fast access to the Crowne Plaza Hamburg - City Alster Hotel is provided.

Rooms

Offering a view over the lake, 285 rooms feature modern-style décor, heating, a private safe, coffee/tea makers, ironing facilities and free wireless internet along with en suite bathrooms. The property offers views of Alster Lake from the rooms. For more comfort a shower, complimentary toiletries and dressing gowns are provided.

Eat & Drink

From 06:30 to 10:30 guests may enjoy a delicious breakfast served in the lounge. Guests will taste tasty cuisine in the spacious on-site restaurant. Gastronomic options include the Blue Marlin restaurant and the King George bar. Serving a wide range of dishes, Blue Marlin and Da Caio im The George Hotel can be reached within 5 minutes’ walk.

The hotel offers a full breakfast at the price of EUR 22 per person per night. 

Services

The hotel offers limousine and bicycle rental services on site.

Relax

Guests can revive with whirlpool baths, aromatherapy and Turkish steam bath. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 22 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian, Dutch, Portuguese, Turkish.

Year renovated:   2009.  Number of floors:   7.  Number of rooms:   285.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Souvenir shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Cycling

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shoe shine service
  • Newspaper service
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Casino
  • Spa & wellness center
  • Turkish bath

Room view

  • Garden view

Room facilities

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Pillow menu

Media

  • Cable/ Satellite television
  • In-room computer
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Extra bed FREE
Existing bedding FREE
All children
4 - 12 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Crowne Plaza Hamburg - City Alster Hotel Hamburg location
Show big map »

Hotel Address:

Graumannsweg 10, Hamburg, Germany, 22087

Get directions
City Center
  • Hamburg
    2.1 km
Airports
  • Hamburg Airport (HAM)
    7.8 km
  • Finkenwerder (XFW)
    12.4 km
Train Stations
  • Hamburg Central Bus Station
    1.3 km
Underground stations
  • Uhlandstraße underground station
    600 m
Restaurants
  • Blue Marlin
    30 m
  • Sagners Bistro Restaurant
    150 m
Beaches
  • Grand Strand
    1.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    285

Hotel Awards

GermanHOTEL AWARDSHighly RecommendedHamburgCrowne Plaza Hamburg - City Alster

According to guest reviews, the hotel has been rated as
Best Design Hotels in Germany

Use Badge

Rooms and availability

Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Bed in shared room, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Stereo
Room Description:

Standard|Double room Queen bed - Club room

Crowne Plaza Hamburg - City Alster photos Room Club Room
Club Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Stereo
Crowne Plaza Hamburg - City Alster photos Room Standard Room
Standard Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 1 Bed in shared room

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Stereo
Room Description:

Standard|Single room

Crowne Plaza Hamburg - City Alster photos Room
Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Computer
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Stereo
Room Description:

Suite|SUITE 2 ROOMS, 1 KING SIZE BED

Crowne Plaza Hamburg - City Alster photos Room Standard Room
Standard Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Bed in shared room, 1 Single bed

  • Check Prices
Room Description:

Junior Suite|Junior Suite

Crowne Plaza Hamburg - City Alster photos Exterior
Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Computer
  • Connecting room
  • Privilege access to executive lounge
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Stereo
Crowne Plaza Hamburg - City Alster photos Room
Comfort Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Bed in shared room

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Stereo
Room Description:

Standard|COMFORT ROOM 1 DOUBLE BED NONSMOKING

Crowne Plaza Hamburg - City Alster photos Exterior
Comfort King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Computer
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Stereo
Room Description:

Standard|Double room King bed - Comfort

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices

Crowne Plaza Hamburg - City Alster Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Alsterschwimmhalle300 m
  • Alsterschwimmhalle300 m
  • Außenalster800 m

Places of interest

  • UCI Kinowelt Mundsburg1.0 km
  • berliner bogen1.2 km

Train stations

  • Hamburg Central Bus Station1.2 km
  • Hamburg Central Bus Station1.2 km
  • Hamburg Central Station1.3 km

Shopping areas

  • Mundsberg centre1.0 km

Amusement

  • Housesound of Hamburg1.1 km

Monuments and Landmarks

  • Saint Gertrud Kirche700 m

Theaters

  • Ernst Deutsch Theater900 m
  • UCI Kinowelt Mundsburg1.0 km
  • German Playhouse1.1 km
  • Deutsches Schauspielhaus1.1 km
  • Das Schauspielhaus1.1 km

Underground stations

  • Uhlandstraße underground station500 m
  • Uhlandstraße underground station500 m
  • Lohmühlenstraße underground station600 m
  • Lohmühlenstraße underground station600 m
  • Lübecker Straße underground station700 m
  • Lübecker Straße underground station700 m
  • Mundsburg underground station900 m
  • Mundsburg underground station900 m
  • Berliner Tor underground station1.0 km
  • Berliner Tor underground station1.0 km
  • Wartenau underground station1.1 km
  • Wartenau underground station1.1 km
  • Hauptbahnhof Süd underground station1.3 km
  • Hauptbahnhof Süd underground station1.3 km

Local attractions

  • Aussenalster1.5 km
    HamburgGermany
  • Chile House1.9 km
    Buchardspl., Hamburg
  • Harbor Piers 2.0 km
    HamburgGermany
  • St. Pauli1.8 km
    HamburgGermany
  • Warehouse District 2.0 km
    HamburgGermany

Near the hotel

  • Innenalster570 m
    HamburgGermany
  • Reeperbahn1.4 km
    Reeperbahn, Hamburg
  • Kunst und Gewerbe Museum1.4 km
    Steintorplatz, Hamburg
  • Grand Strand1.0 km
    Myrtle Beach, SC
  • Hamburger Kunsthalle1.4 km
    Glockengiesserwall, Hamburg

Restaurants nearby

  • Blue Marlin30 m

    Address: Graumannsweg 10
    Phone: +49 4022806400

    63% likes this, based on 32 reviews

  • Opitz240 m

    Address: Mundsburger Damm 17
    Phone: 040 / 229 0222

    75% likes this, based on 45 reviews

  • Anleger 1870350 m

    Address: Hartwicusstr. 7
    Phone: +49 40 41346991

    73% likes this, based on 35 reviews

  • Sagners Bistro Restaurant150 m

    Address: Barcastrasse 8
    Phone: +49 40 2803451

    87% likes this, based on 19 reviews
    Price Range: INR 325 - INR 2 536

  • Da Caio im The George Hotel310 m

    Address: Barcastr. 3
    Phone: +49 4089062468

    70% likes this, based on 40 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    285

Hotel Awards

GermanHOTEL AWARDSHighly RecommendedHamburgCrowne Plaza Hamburg - City Alster

According to guest reviews, the hotel has been rated as
Best Design Hotels in Germany

Use Badge

Cities nearby
  • Reinbek hotels - 18 km
  • Norderstedt hotels - 13 km
  • Stapelfeld hotels - 16 km
  • Neu Wulmstorf hotels - 17 km
  • Seevetal hotels - 18 km
  • Sieversen hotels - 18 km
  • Rellingen hotels - 15 km
  • Hittfeld, Lower-Saxony hotels - 18 km
  • Sottorf, Lower-Saxony hotels - 16 km
  • Ellerbek, Schleswig-Holstein hotels - 14 km

Crowne Plaza Hamburg - City Alster Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Hamburg - City Alster

Average guest rating

7.4out of 10
Very good
Based on 602 reviews

Guest reviews

  • Single
    7.8

    Nice room, good food.

    No free internet for Business people.

  • Older travelers
    9.2

    Hotel staff were extremely helpful and polite. Room was nicely furnished, and very very quiet. Location was great; just a few meters from the Alster. Very good breakfast!

    The room was only just big enough; it could have been a bit larger. Breakfast area was very busy

  • Family with children
    7.0

    The room smells a little bit. The air conditioner was not working. Room temperature was a bit too warm then

  • Single
    7.0

    room service was good quality and not too expensive

    There was no information in the room as to the facilities available in the hotel, and it was not clear where to go to find restaurants/shops etc

  • Older travelers
    7.4

    Location on the Alster and not too far from the center on foot Quiet Staff was very professional

    The pool was closed and it wasn´t mentioned when I made the reservation The rooms are relatively small Mainly only German tv stations

  • Single
    5.4

    It says the rooms were soundproofed on the Booked.net description. The rooms were not soundproofed. They were terribly noisy.

  • Single
    7.0

    Convenient public transportation from the Airport to the hotel. Take S1 train from Hamburg airport to the Central Station (Hauptbahnhof). If you arrive late at night, buy one way ticket (€2.85) otherwise recommend to buy one day ticket (€5.60) if you arrive during the day, so you can see the city with the same ticket (for all public transportation). Take Bus number 6 across from the road (near Blockhouse Steak house) to Graumannsweg. Walk 50 meters against the traffic and the hotel is on the left hand side. Location was great and peaceful. Breakfast is okay. Room was nice and comfortable.

    Checkout time is 12:00 noon. The hotel reception staff will not give you late courtesy checkout. Hotel will charge you €10.00 per hour after 12:00 checkout time. Though I registered through the marathon website as this hotel was a main sponsor. I have traveled other places and marathon sponsored hotel(s) gave late checkout.

  • Group of friends
    5.8

    The location was great, easy walking distance to lots of restaurants and then the main heart of the city Food at the hotel was great and staff were very friendly and helpful

    We were put in roon 522 which was next to two rooms that had been allocated for the cleaners. Each morning at 7.15 the banging and noise would start. Then there was the talking outside the room and so on - I would suggest that no customers are put near these rooms. On the cleaning side, generally the room was clean but it was still dusty and on one morning our bedside table had not been put back in its place. It was just attention to detail that let this side of our stay down. Also only providing Earl Grey as your tea option is not good.

  • Family with children
    6.2

    The room had a strong smoke smelling when we arrived. there was any advice about the pool was under repair and not available during the whole week.

  • Single
    7.0

    Easy access to city by taxi

    have to pay for carpark and internet access.

  • Single
    9.6

    All my co-workers were there and I was able to get a reservation

    There was some smell a few of us noticed in the hallways, coming into some rooms. I cracked the window open for some fresher air

  • Single
    9.2

    I was upgraded on arrival to a Club Room which was very nice. Bed was extremely comfortable and it was wonderful to have pillows that didn't disappear as soon as you put your head on them! It was also great to have an iron and ironing board rather than a trouser press which as a female traveller I really appreciated.

    Breakfast room was a bit cramped but the food was ok.

  • Couple
    7.4

    Upgrade, very friendly staff

    Pool was closed. weere hoping for a balcony. Close to center but not perfect location

  • Group of friends
    9.0

    Modern, very clean and comfortable rooms. Good location, nice neighborhood, close to lake and many bars and restaurants nearby.

    Funny smell in room, but not that disturbing.

  • Older travelers
    9.2

    Very friendly stuff, excellent breakfast, clean and nice cosy bed. Professional facilities.

    The internet conection is pricy if you consider, that this facility is free in most other travel locations today. Windows cannot be opended freely.

How to reach hotel

hotel Crowne Plaza Hamburg - City Alster Hotel Hamburg location
Show big map »

Hotel Address:

Graumannsweg 10, Hamburg, Germany, 22087

Get directions
City Center
  • Hamburg
    2.1 km
Airports
  • Hamburg Airport (HAM)
    7.8 km
  • Finkenwerder (XFW)
    12.4 km
Train Stations
  • Hamburg Central Bus Station
    1.3 km
Underground stations
  • Uhlandstraße underground station
    600 m
Restaurants
  • Blue Marlin
    30 m
  • Sagners Bistro Restaurant
    150 m
Beaches
  • Grand Strand
    1.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    7
  • Number of rooms:
    285

Hotel Awards

GermanHOTEL AWARDSHighly RecommendedHamburgCrowne Plaza Hamburg - City Alster

According to guest reviews, the hotel has been rated as
Best Design Hotels in Germany

Use Badge